Regrettably, we are unable to offer a refund or exchange on orders placed with either the deposit or full payment received for change of mind for these items. We believe in and stand by our Products and ask you to contact the store immediately after receiving your item/s to resolve any issues in regard to faulty or damaged products.
HOMEWARES / GIFTS
We will gladly refund or exchange for damaged or faulty items. We will happily exchange or offer a store credit for change of mind provided the item is returned within 7 days and is unused and in original packaging. Proof of purchase is also required. If the Customer has been established on our system, we are able to identify sales and proof of purchase is not required. are unable to offer exchange or credit on Sale items.
Please note we are unable to accept returns for Earrings and Hats due to hygiene reasons.